External service error
Hi, I am getting an error "External service Error" when I drag new appcloud action to campaign canvas. For Instance Configuration I have set create Url as...
View ArticleRe: Email Opens vs. Clickthroughs. Can someone please explain?
Thank you for confirming. I did have each link on the email configured to track click-throughs, but it doesn't seem to be working. George, from the Eloqua help desk, sent himself the email but did not...
View ArticleRe: Email Opens vs. Clickthroughs. Can someone please explain?
jamiek, you must have image viewing turned on by default in your Email client in order for the opens to be captured.
View ArticleRe: Email Opens vs. Clickthroughs. Can someone please explain?
If you are looking in insight, be vary of the fact that insight is a reporting tool built on top of eloqua database.. so give it an additional 4-8 hours for activity to show up there... within eloqua,...
View ArticleRe: Email Opens vs. Clickthroughs. Can someone please explain?
Rohit Gudipudi You are right. Results returned in Insight may at times not be instantaneous.
View ArticleOAuth authentication code token request gives me a redirect, instead of an...
So I am trying to get OAuth working, and have run into a snag of some sort.I am following the pdf for eloqua oauth2. I begin by sending the user to the /auth/oauth2/authorize endpoint. They click...
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Cloud App Action Service - how let contacts continue through to the next step?
I have created an eloqua cloud app with an action service. To test it, I am creating a multi-step campaign which is really simple:A segment with a couple of members flows into my action cloud service,...
View ArticleFinancial Industry users: What 3rd-party vendors do you use to market to your...
This question is specifically targeted to the Financial Industry. I was wondering if you could let me know what 3rd-party vendors you use or find the most useful in marketing to your customers? Feel...
View ArticleRe: How to tell if a contact is net new on a form
Thanks Rohit, as mentioned above we can't use a program for this since the notification email is being sent to a different contact address than the one submitting the form. Edit: for clarity
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Re: How to tell if a contact is net new on a form
Here is the way I'm trying to use the data card services and the data lookup criteria. I'm using a send email step from the New Data option. I'm then only wanting to send the email if the Data Lookup...
View ArticlePut Uploaded Template in Standard Mode
Since the last release I've been attempting to use the new Upload As Template feature. Initially, I was able to define editable regions in the visual editor. More recently, this functionality seems to...
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Re: How to tell if a contact is net new on a form
Mike - you could take advantage of conditional form processing, but it might require having a contact field as a value holder. Here's my thought:Your first processing step will only create a contact if...
View ArticleMarketing automation role - London | Contract role
This role requires the individual to be an experienced user of Eloqua, our email marketing communications tool, and able to provide system support wherever needed. We will need you to be a strong team...
View ArticleRe: What Email Layouts / Design has worked for you and for what Purpose?
Hi Richard (nice name ), We have several standard templates available in our company, all pretty simple and outdated but also all responsive. We have tested designed creative templates build by an...
View ArticleRe: Awaiting action step in campaign canvas
They just say awaiting action.... There's no unsubscribes or bounces etc.
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Re: Awaiting action step in campaign canvas
This will explain a lot... I've just realised I have scheduling turned on the emails! Ooooops! Thanks for your help anyway!
View ArticleRe: Email Group Subscription
you are doing the right thing... on the front end you will need 5 check box fields (one for each group - they will either be checked (On) or unchecked (Off)) .. on the back end .. 5 subscribe to email...
View ArticleRe: Cloud App Action Service - notification url is not called
Hi Simon, Please email me directly with your Eloqua instance name and I'll have a look for you. T.J.
View ArticleRe: How to Show Contact's Current Score Under New Lead Scoring?
Thank you Melissa Kowalchuk , your process has really helped us out. I am curious as to why you would need a segment with filters to look at recent engagement? Wouldn't the filters for each lead score...
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