Topliners Community - Are you looking to flex your marketing automation muscles? Consider an opportunity with the Rapidly Growing Expert Services Team!
To out-perform and out-compete, a team is only as good as the contributions of its players. At Eloqua, we strive to find passionate, ethical and creative individuals who want to be part of a team that is only satisfied with being NUMBER ONE. We look for players that willingly share their expertise with others, are a source of energy, and put the needs of the team above their own personal gain. They must be able to demonstrate resourcefulness, motivation and initiative. They must be constantly looking to improve, extend and push the limits of growth; while seeking and respecting input from others.
As a member of the Expert team, you have deep knowledge of the Eloqua platform and understand how it can be leveraged to drive value for a marketing organization. You enjoy building relationships in a client-facing role and are effective at presenting to a senior executive audience. Being a member of the Digital Services team, your success is based on your consultative and collaborative approach to managing a portfolio of customers and ensuring they become wildly success in using Eloqua.
PRIMARY RESPONSIBILITIES:
- With a focus on your B2B marketing background, draw from your experience and provide Best Practices to provide a clear path for customers to drive more value from Eloqua
- Leverage your Eloqua product knowledge and best practices to collaborate with customers to assist in architecting campaigns, automated programs or other areas
- Manage expectations and delegate share of work effectively to drive success while staying within scope of the service
- Excellent communication ability to effectively communicate ongoing progress to clients and management
- Run multiple accounts and projects
- Ability to facilitate a customer requirements process, and then work with the client to build out those requirements to our platform
- Ability to collaboratively transfer product knowledge and best practices to clients
- Ability to develop the necessary supporting documentation that allows the customer to understand and maintain assets, programs or processes designed and delivered through the service
SKILLS & EXPERIENCE REQUIRED:
- 5 to 7 yrs Modern Marketing experience
- 1 year deep experience in Eloqua (certification required)
- Exceptional communication, interpersonal and support skills
- Exceptional client services with a consultative approach
- High energy and ambition to drive success for customers
- Proficiency with IT/software solutions design, configuration, and implementation
- Deep technology experience in B2B software, CRM and marketing automation is a very strong asset
- Post Secondary Education in Computer Science, Engineering, or Business is an asset.
Flexible on work location!
Please apply directly to Oracle Recruiting at ami.neilan@oracle.com with your CV.