Definitive Results is growing! We are seeking a Senior Technical Consultant to service and manage our growing client base. With a diverse project list and smart teammates at your side, there are endless opportunities to apply your knowledge and skills to areas that interest and motivate you. And to help our clients do fun, cool, and effective marketing with their MA tool!
Responsibilities
- Meet with clients to define business requirements and architect complex solutions leveraging Marketing Automation (MA) systems (Pardot, Marketo, or Eloqua), recommend best practice solutions to clients, and configure MA systems
- Technical design, configuration, implementation, and customization of MA systems
- Configure MA system to integrate with various systems including the following CRMs: Salesforce.com, Oracle, Siebel, Microsoft Dynamics, NetSuite
- Develop technical solutions using expertise with HTML, CSS, JavaScript, API, etc.
- Work with clients to understand and provide guidance on reporting strategy, inside and outside of Eloqua, to include key performance indicators, dashboards, and closed loop reporting to track campaign activity, effectiveness, and profitability.
- Manage multiple projects that are delivered on time and on budget
- Assist other DR consultants with their projects
- Create happy clients who are eager to renew with us
- Mostly work-from-home with occasional travel within the United States to client sites and DR team meetings
- Have fun and grow with us
Education and Experience
- Bachelors degree in Marketing, MIS, Computer Science, Information Technology, or related field.
- 6+ years experience with CRM development (Salesforce.com, Oracle On Demand, Siebel CRM, NetSuite, or MS Dynamics), Web Development, and/or Software Development/Engineering
- 3+ years experience with MA systems to include:
- Strong technical problem solving skills with hunger to solve technical puzzles
- Good interpersonal and communication skills, both written and oral
- Consulting experience a strong plus
- Graphic design experience a plus
- Proficient in: Word, Excel, Visio, Powerpoint, Google docs,
- Technical Skills:
- HTML and CSS expertise
- JavaScript coding expertise
- API coding expertise (knowledge of the Eloqua API a big plus*)
- System Integrations and architecting integrations leveraging API, middleware, SFTP, or other methods
- Eloqua or Marketo certification/specialization a big plus*
- Understanding of relational database structure: MS Access and basic SQL knowledge a plus
- Business Intelligence (BI) management and integration experience a plus
Qualifications
- Extreme attention to detail and highly self-motivated
- Ability to juggle multiple projects and competing priorities
- Exceptional verbal/written communication, listening, coaching and presentation skills
- Outstanding organizational and time management skills
- Strong interest in SAAS technology and marketing automation
- Ability to think logically and creatively when solving problems and considering process improvements
- Ability to work in a fast-paced, dynamic, and entrepreneurial team environment
- High Technical aptitude and interest
- Candidate must have a “can-do” attitude and an open-minded approach to projects and ideas