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Re: Lead ID and Contact ID

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Victor,

You are correct - the Get Converted Leads Auto Synch should clear the Lead ID. I would check two things - did the record run through the Auto Synch correctly? If so, I would check to see if the record exists as both a Lead and a Contact in SFDC - there could have been duplicate lead records, the non-converted lead could have been modified to trigger it in the Get Leads Auto Synch, etc...

 

Best,

Kristin


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