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Re: Master Exclude "not subscribed" and "not unsubscribed" for CASL

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Dustin -- I'm with you.  I think Eloqua needs a "not subscribed to group" in filters and segments.  I submitted an enhancement request, but have not commitment from Eloqua at this time.

 

My work-around is to use campaigns.  I create my segments and then pass them through one decision "subscribed to email group?".  If yes, I proceed them through the campaign to receive the email.  If no, I remove them from the campaign or at least hold them in a Wait step.  I don't like this solution because I prefer my filters and segments to show exactly what they will be used for and how.  But I haven't yet found a better solution.

 

Snapshot below shows the four segments I need to send an email to.  The three on the left were in countries that don't have an opt-in requirement.  The Canada list is in the upper right.  I passed it through one decision step, checking if they were subscribed to the proper email group.  Those that weren't, I captured in the wait step.  That lets us export the contact information and maybe reach them in a different way.

 

CASL group subscribe.JPG


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